Frequently Asked Questions (FAQ)

Orders placed by 3:00 PM (local time) on a business day will be shipped, prepared, or delivered the same day.

Orders placed after 3:00 PM, on Sundays, or on holidays will be processed on the next business day.

Orders typically arrive within 2–3 business days after purchase.

Your tracking number will be sent to you via email within 24 hours of receiving your payment.

⚠️ Important:
If payment is not received, your order will not be processed or shipped.. 

All orders are processed and shipped on business days only — Monday through Friday, excluding major holidays.

Orders placed on Saturdays, Sundays, after business hours, or on holidays will be processed on the next business day.

⏳ Please note:
Processing and shipping times may be delayed during periods of high order volume or peak seasons (e.g., holidays, sales events).

At Yahontas Beauty Salon, we respect your privacy. Any personal information you provide is kept strictly confidential and will never be shared, sold, or distributed to any third party. Your trust is important to us, and we are committed to protecting your personal data.

We accept the following forms of payment — all in U.S. Dollars (USD):

• Credit & Debit Cards
• Afterpay
• Cash App

International Orders 

Yahontas Beauty Salon proudly ships worldwide, including to P.O. Boxes and APO/FPO (military) addresses.

Please note that in some countries, tracking may not update once the package arrives at its destination. If more than 4 business days have passed since the expected delivery date, we recommend contacting your local post office or customs office, as your package may be held for pickup.

⚠️ Customs & Duties:
Yahontas Beauty Salon is not responsible for any customs fees, duties, or import taxes that may be charged by your country. These fees are the responsibility of the recipient.

After my order is submitted, can I make changes to it or cancel it?

We will do our best to accommodate order changes on the same day the order is placed. However, depending on order volume and the time of year, we may not be able to make any changes once processing has begun.

If you made an error or wish to cancel your order after it has been processed and shipped, we’re sorry — we cannot cancel the order or issue a refund at that stage.

📦 Important:
We can only ship to the address entered at checkout. If you notice an error in your shipping address, please email us immediately after payment so we can attempt to correct it before your order is processed.

How do I know if my hair order has been shipped?

Once your payment has been confirmed, your order will be shipped the same day via USPS mail with tracking confirmation.

Most hair orders are delivered within 2–3 business days after the order has been placed, paid and shipped.

Will I Get A Tracking Number ?

You will receive an email containing your shipment details, including your tracking number.

🔄 Note: Sometimes tracking information does not update right away. This does not mean your order hasn’t shipped — it simply means the postal carrier has not yet scanned the package.
Please allow 24–48 hours for tracking updates after receiving your tracking number.

Appeal / Closet Shipping

Thank you for shopping with us!
Once your payment has been received, please allow 3–5 business days for us to process your order for shipping. Each item’s estimated processing time is listed in its description.

When your order has shipped, you will receive a shipping confirmation email with your tracking number. Please check your inbox regularly for updates. Once shipped, your order is expected to arrive within 2–5 business days.

We will deliver your merchandise to the shipping address on file, or you may choose local pickup during checkout (if available).

⚠️ ALL SALES ARE FINAL.
Please review your order carefully before completing your purchase.